Lumiere Light Wall® Dye Sub Backlit End Cap (Graphic Only)
UV Backlit (Graphic Only)
Returns & Refund Policy
If you are not satisfied with your purchase of a product, please call 888-748-7446 for a Return Material Authorization (RMA) request within 30 calendar days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it or offer you a refund based on your original method of payment. The product must be returned to the warehouse within 14 calendar days of the issuance of the RMA. Printed graphics are non-refundable due to its custom nature. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. However, if your order is incorrect or damaged in shipping please contact us within 48 hours of receiving your order and at our discretion we will make the proper arrangements.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
QUESTIONS & ANSWERS
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