Approving your digital proofs you are confirming the following terms and conditions:

  • I am satisfied with the design layout.
  • I have verified that spelling, grammar, text and all other content is correct.
  • I have acknowledged any concerns that may have been brought to my attention.
  • I understand and acknowledge that clicking 'Approved' confirms I have seen and reviewed ALL proofs for ALL files that I have uploaded for that line item
  • Once my order or approval of proof(s) is sent to production, I understand that I cannot make any changes and that I assume all responsibility for typographical errors.
  • I understand that any changes done after the project has been approved and completed are my responsibility and additional costs may incur to reprint.


Your project will be produced from the original of the art provided.

Please take the time to review your proof in detail. We will not be held responsible for spelling, typographical, or design errors once we receive approval to start production on your job.

The cutoff time for most proof approvals is 4pm PST. For example, if you're going with a 2 business day turnaround time and you uploaded the artwork on a Monday and approved it before 4pm PST (same day-Mon), the banner will go out Wednesday. If the artwork is approved after 4pm PST, then the banner will go out Thursday. Please note that this cutoff may be subject to change based on additional factors such as production rush, holiday closures, and etc.

Please note, approvals made through your account or via written email are the only acceptable ways to provide approval to begin production.

The order will not proceed with production until ALL files for ALL items have been approved. If you need the order split, please contact our customer service department for assistance.

Production can begin as quickly as within one hour after approval.

NON-GRAPHICS/PROOF-RELATED INQUIRIES such as shipping, pricing, returns, and etc. should be directed to the Customer Service Department: 1-888-748-7446 or email at


Art submissions with specific Pantone Color call outs will automatically be converted to CMYK. If your job is color sensitive, please contact us for information and pricing on color matching services or visit this page: PMS-Color-Match