Graphic Approval Terms and Conditions
Approving your digital proofs you are confirming the following terms and conditions:
- I am satisfied with the design layout.
- I have verified that spelling, grammar, text and all other content is correct.
- I have acknowledged any concerns that may have been brought to my attention.
- I understand and acknowledge that clicking 'Approved' confirms I have seen and reviewed ALL proofs for ALL files that I have uploaded for that line item
- Once my order or approval of proof(s) is sent to production, I understand that I cannot make any changes and that I assume all responsibility for typographical errors.
- I understand that any changes done after the project has been approved and completed are my responsibility and additional costs may incur to reprint.
PLEASE EXAMINE YOUR PROOF CLOSELY.
Your project will be produced from the original of the art provided.
Please take the time to review your proof in detail. We will not be held responsible for spelling, typographical, or design errors once we receive approval to start production on your job.
The cutoff time for most proof approvals is 4pm PST. For example, if you're going with a 2 business day turnaround time and you uploaded the artwork on a Monday and approved it before 4pm PST (same day-Mon), the banner will go out Wednesday. If the artwork is approved after 4pm PST, then the banner will go out Thursday. Please note that this cutoff may be subject to change based on additional factors such as production rush, holiday closures, and etc.
Please note, approvals made through your account or via written email are the only acceptable ways to provide approval to begin production.
The order will not proceed with production until ALL files for ALL items have been approved. If you need the order split, please contact our customer service department for assistance.
Production can begin as quickly as within one hour after approval.
NON-GRAPHICS/PROOF-RELATED INQUIRIES such as shipping, pricing, returns, and etc. should be directed to the Customer Service Department: 1-888-748-7446 or email at info@sdsign.com
COLORS (PLEASE READ)
Art submissions with specific Pantone Color call outs will automatically be converted to CMYK. If your job is color sensitive, please contact us for information and pricing on color matching services or visit this page: PMS-Color-MatchPHOTOSHOP USERS
Download templatesWhether you use our templates or you create your own document, please make sure the dimension of your file is the exact size of the finished size.
Image Resolution
Photos and graphics need to be 125 DPI at full sizeIn Photoshop, you can go to IMAGE -> IMAGE SIZE to find out your file resolution.
Determine Image Quality from Source
Low resolution / low quality stock photography
Image lifted off a web-page
High resolution / high quality scanner
Why 125 DPI?
Since your banner will be a large format print, you don't need to prepare your file in 300 DPI which is usually used for smaller format print.
If you are uncertain of the quality of your images, please call us at 888-748-7446 or email us at info@sdsign.com
Color Mode
Your file has to be in CMYK mode.
IMAGE -> MODE -> CMYK
RGB
CMYK
Saving
When you are done with the design, flatten all the layers
then save as TIF.
If you need our graphic designers to modify your art work, don't flatten layers but convert all text to shapes.
(Graphic modification - $65 per hour. Please call for estimated time.)
LAYER -> TYPE -> CONVERT TO SHAPE
You are almost done!
Before you upload the file(s) to us, view your graphic in actual pixel view. VIEW -> ACTUAL PIXEL
Review the entire graphic carefully, especially your logo and photos if any, to make sure it looks good to you.
Because what you see in the actual pixel view is very close to what you will get on your banner(s).
If you are satisfied with what you see, please UPLOAD FILES with your contact and order information.
ILLUSTRATOR USERS
Image Resolution
Your images (any graphics that are not vector) need to be 125 DPI at full size.Determine Image Quality from Source
Low resolution / low quality stock photography
Image lifted off a web-page
High resolution / high quality scanner
Why 125 DPI?
Since your banner will be a large format print, you don't need to prepare your file in 300 DPI which is usually used for smaller format print.If you are uncertain of the quality of your images, please call us at 888-748-7446 or email us at info@sdsign.com
Color Mode
Your file has to be in CMYK mode.COLOR PALLET -> OPTION CMYK
Fonts
Convert all your text outlined.TYPE -> CREATE OUTLINE
*If your text are not created outlined, font shift might occur.
Saving
When you are done with the design, save the file in EPS format.If you have extra graphics outside of the finished size area, create a crop area with the exact size of finishing size before saving.
If you need our graphic designers to modify your art work, send us your original Illustrator file(s).
(Graphic modification - $65 per hour. Please call for estimated time.)
You are almost done!
Before you upload the file(s) to us, open the EPS file you just saved.Review all the graphics/text and make sure the dimension is right.
If you are satisfied with what you see, please UPLOAD FILES with your contact and order information.
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